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Monthly market activity reports are released on the 10th day of each month at 10:00 a.m. If the 10th occurs on a weekend or holiday, the reports will be published at 10:00am on the next business day. Publishing on the 10th allows agents to update their sold listings within a few days after the end of the previous month. It also allows data to be reviewed and cleansed to provide accurate results.

How much does an rbiEXPERT subscription cost?

Less than a tank of gas. When we did our initial market research and looked at the price points our competitors charge and the long-term commitments required, we were shocked. One national provider charged over $100 dollars a month and apparently scrapes listing info from public websites as its data source. Another provider requires the subscriber to download the application on his/her computer and re-install when any new features are added - and also costs more than $100/month.

We decided to go with low monthly pricing, no sign-up fees, and no long-term commitments - finally give MRIS customers access to business-changing statistics without breaking their budget. The regular subscription price for rbiEXPERT Monthly is $23.99/month. Regular pricing for rbiEXPERT Annual is $199.88/year, which is a 30% savings over the monthly subscription.

Click here to subscribe today!

How do I embed a custom chart on my website or blog?

Watch this Quick Demo to learn how, in just a few quick steps, you can have auto-updating charts on your website or blog.

How do I share a link or chart on my Facebook business page instead of my personal profile?

Unfortunately for those agents that prefer to post links to their Facebook 'fan' page, the 'Share on FB' button will post content to their personal page by default. This is a function of how Facebook has elected to configure their fan and personal page permissions and is not under the control of 3rd party websites like rbintel.com. That said, here are two suggestions:

(Note, these are relevant to those users that have been set up as "admins" on their company "fan" page)

Option 1:

1. Log in to Facebook with your personal Facebook account (or whichever account that has been configured as an admin for your 'fan' page.

2. Go to your 'fan' page (either by searching for it, or by clicking the link on the left-side menu).

3. Look under the "Admins" module on the menu on the right side of the page. Click on the link that states "Use Facebook as {insert your company name here]"

4. As long as this session remains open (and you don't close your browser window), you are effectively using the web and FB as your 'page'.

5. Open up the RBI website, navigate to the page you're interested in posting on your wall or go to the chart you've customized, and click the 'Share' button. This should do the trick.

Option 2:

An alternative that we'd recommend - Don't go through the steps listed above, simply open up two tabs in your browser. In one tab, go to the content you're interested in sharing. In the second tab, go to your 'fan' profile page. Copy the URL from the RBI tab, paste the link in the "What's on your mind?" bar of your page, and let Facebook do the rest. If you are set up as an Admin for your page, the content you've added to Facebook will be rendered as though it was shared by your 'page', not by your personal Facebook account.

If you have any questions or concerns, feel free to use our 'Contact Us' form and we can walk you through the process. If you have any other paths to get this done, we're all ears - please pass them along. Remember, the challenge inherent in the way Facebook 'pages' are configured is common when interacting with any 3rd party sites, it's not just your pals at RBI putting out the hoops for you to jump through!

Login and Password Information

Your login/username is your MRIS ID plus your first name - i.e. 12345Mary. You can change this after login by clicking on the My Account link. We recommend you change it to your email address.

Your initial password is sent to you via email. If you did not receive the email, check your spam folder to make sure it did not go there. The email will be from RealEstate Business Intelligence (RBI). To change your password after initial login, click on the My Account link in the upper-right hand corner of the screen.

Your password is case sensitive. Please be careful when entering your password and use upper and lower case letters accordingly.

Your browser will give you the option of saving the password and login information on your computer as a cookie. By accepting this option, you will not have to login each time you use the RBI site.

Can't remember your password? On the login screen, there is a link for 'Forgot Password'. Click on the link to send yourself password information via email.

Billing Questions and Information

Billing charges will appear on your credit card as a charge from RealEstate Business Intelligence (RBI). If you need to change your credit card or update the expiration date of your credit card, click on My Account in the upper-right hand corner of the screen and click on the link for Billing Information.

If you have further questions about billing, please email billing@rbintel.com. Be sure to include your name and contact information when sending an email to us.

What areas constitute the "Mid-Atlantic Region?"

The Mid-Atlantic Region includes the jurisdictions relating to the MRIS Shareholders (Associations and Boards of Realtors). Below is a list by state of the jurisdictions included in the Mid-Atlantic Region.

DC - Washington, DC
Maryland - Allegany County, Anne Arundel County, Baltimore City, Baltimore County, Calvert County, Caroline County, Carroll County, Cecil County, Charles County, Dorchester County, Frederick County, Garrett County, Harford County, Howard County, Kent County, Montgomery County, Prince George's County, Queen Anne's County, St. Mary's County, Talbot County, and Washington County
Pennsylvania - Franklin County and Fulton County
Virginia - Alexandria City, Arlington County, Caroline County, Clarke County, Culpeper County, Fairfax City, Fairfax County, Falls Church City, Fauquier County, Frederick County, Fredericksburg City, King George County, Loudoun County, Madison County, Manassas City, Manassas Park City, Page County, Prince William County, Rappahannock County, Shenandoah County, Spotsylvania County, Stafford County, Warren County, and Winchester City
West Virginia - Berkeley County, Grant County, Hampshire County, Hardy County, Jefferson County, Mineral County, Morgan County, and Pendleton County

What happens when a ZIP code straddles multiple counties?

The US Postal Service (USPS) database is used to determine each Zip Code and its corresponding city name. When a Zip Code straddles multiple cities, the USPS standard is followed and the default city name is used on the report. However, the data for the entire Zip Code is in the report regardless of how many city names may refer to the Zip Code.

Do all reports contain data every month?

Due to the lack of market activity, some city, ZIP code or subdivision reports may not display data for a given month.

Who can see subdivision-level statistics?

All stats for subdivisions are available exclusively for rbiEXPERT customers. A free, 14-day test drive of rbiEXPERT is available for all new subscribers. If you cancel before the 14 days are up, your credit card will not be charged.

Why isn’t my subdivision available?

Subdivisions were added based upon a minimum number of sales in the past two years. Any legal or advertised subdivision that has fewer than 12 sales over the past two years (averaging less than half a sale per month) was excluded from the product. For statistics to be useful, this minimum was necessary or the reports would just have a bunch of zeroes.

Why do you have both Legal and Advertised subdivision?

The legal Subdivision is provided by the public records for a listing. These are filled in for most listings, but sometimes they are not the known name for the area. For instance, in DC, the Georgetown area is shown as Old City #1. The Advertised Subdivision can be entered by the agents when adding a listing and represents what an area is locally known as. Statistics for both have been provided because there is value in looking at both sets of statistics.

Can I compare more than one subdivision using Compare Geos in the interactive charts?

Not yet. At this time, you cannot use Geo Compare to add more Subdivisions to a given chart. However, if you are starting from a Subdivision page, you can compare that Subdivision to any ZIP code, city or county.

What is the difference between Legal and Advertised Subdivision?

Legal Subdivision is the name of the subdivision as provided by the taxing jurisdiction and cannot be edited by the Listing Agent for the listing. The Advertised Subdivision is available in a listing to provide the subdivision name that may be more locally known and the Listing Agent has the ability to edit it in the listing.

The number of sales in an Advertised Subdivision appears to be low, why?

If you are looking at an Advertised Subdivision, some listings may be missing in the stats due to agents making typographical errors or other mistakes when entering a listing into Keystone. Another reason: The Advertised Subdivision field defaults to the Legal Subdivision name, some agents may choose to update that name while others leave it as is. The data reported is solely based on the final input in that user-editable field.

Why do I see the same subdivision with more than one city name?

Some subdivisions cross City Names/Zip Codes due to how the subdivision was built over the years. Also, subdivision names are not unique and the best way to represent them was to include the city name with each.

Another agent entered a listing in the wrong advertised subdivision, how do I get this corrected?

Contact the Compliance Department with MRIS to let them know of any listing that may have an error in it.

Why don’t I see any Static Charts on the subdivision page?

We are in the process of phasing out Static Charts in favor of deeper Interactive Charts, so the Static Charts tab was not built for these new location types. Based on customer feedback, the Static Charts were not all that valuable and this will save resources to commit to other, cooler things in the future.

Who can see city-level statistics?

All stats for cities are available exclusively for rbiEXPERT customers. A free, 14-day test drive of rbiEXPERT is available for all new subscribers. If you cancel before the 14 days are up, your credit card will not be charged.

What was the methodology followed to aggregate “city” statistics?

The United States Postal Service groups one or more ZIP codes into what’s referred to as a “USPS Preferred City Name”. RBI ran all of the MRIS ZIP codes against the USPS Preferred City Name database in order to map every ZIP code to a city. Once we had every ZIP associated with the applicable Preferred City Name, we then ran all listing activity for applicable ZIPs, which were then stored in the City rollups. This methodology was the ideal way to get to a standardized list of cities

Can I compare more than one city in the interactive charts?

Yes. Unlike Subdivisions, we have enabled cities in the Geo Compare. At this time, you cannot use Geo Compare to add more Subdivisions to a given chart. However, if you are starting from a Subdivision page, you can compare that Subdivision to any ZIP code, city or county.

Why don’t I see any Static Charts on any city pages?

How can a city and ZIP code have the same stats?

Whenever there is only 1 ZIP code associated with a “Preferred City Name”, then the stats will be identical. In such cases, if you were to compare the city with its ZIP code, you will only see one line charted.

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